Signal & Noise

Skimle's resource center dedicated to high quality analysis using modern methods

Cover Image for FOIA document analysis with AI: finding the story in 10,000 pages of leaked or released records

FOIA document analysis with AI: finding the story in 10,000 pages of leaked or released records

How to analyse large FOIA releases and leaked documents with AI: find recurring themes and contradictions, and trace every claim to its source page.

Cover Image for Customer advisory board feedback synthesis: turning CAB notes into themes

Customer advisory board feedback synthesis: turning CAB notes into themes

How to synthesise customer advisory board feedback into recurring themes with full traceability, instead of relying on a manual spreadsheet nobody keeps updated.

Cover Image for Skip-level interview analysis: finding the themes in 40 sets of notes

Skip-level interview analysis: finding the themes in 40 sets of notes

How to analyse skip-level meeting notes at scale and tell a systemic problem from one person's complaint, with full traceability back to source.

Cover Image for AI for public comment analysis: a guide for government and policy teams

AI for public comment analysis: a guide for government and policy teams

AI for public comment analysis helps agencies in the US, EU, and elsewhere triage and code thousands of regulatory submissions with full traceability.

Cover Image for How to do customer discovery: a practical guide to interviewing before you build

How to do customer discovery: a practical guide to interviewing before you build

Customer discovery interviews reveal whether the problem you're solving is real and who it matters to most. Learn how to find participants, run interviews, and turn findings into confident product dec...

Cover Image for How to analyse stakeholder consultation responses: a guide for policy teams

How to analyse stakeholder consultation responses: a guide for policy teams

Analysing hundreds of written consultation responses requires systematic coding, metadata by respondent type, and clear audit trails. This guide covers the full workflow for public and regulatory cons...

Cover Image for How to run primary research in a consulting project: from scoping to synthesis

How to run primary research in a consulting project: from scoping to synthesis

A practical guide to consulting primary research: scoping the right questions, designing the interview guide, managing fieldwork, and synthesising 20+ interviews into a clear recommendation.

Cover Image for How to do thematic analysis in Excel: a step-by-step guide (and when to upgrade)

How to do thematic analysis in Excel: a step-by-step guide (and when to upgrade)

Step-by-step guide to doing thematic analysis in Excel — spreadsheet setup, colour coding, and pivot tables for qualitative data. Plus when Excel stops working and what to use instead.

Cover Image for Jobs-to-be-done interviews: how to run them and analyse what you find

Jobs-to-be-done interviews: how to run them and analyse what you find

JTBD research reveals why customers hire or fire products by exploring the progress they're trying to make. Learn the Switch interview structure, how to code JTBD data, and how to act on the findings.

Cover Image for Voice of customer research: how to build a VoC programme that actually influences decisions

Voice of customer research: how to build a VoC programme that actually influences decisions

Voice of customer research captures customers' expectations and experiences to drive product, marketing, and retention decisions. Learn how to design, collect, and analyse VoC data at scale.

Cover Image for Qualitative consumer insights research: a complete guide for market researchers 2026

Qualitative consumer insights research: a complete guide for market researchers 2026

How to plan, conduct, and analyse qualitative consumer insights research — from depth interviews and focus groups to synthesis and stakeholder presentation. Includes tool recommendations for 2026.

Cover Image for Focus group analysis: a complete guide

Focus group analysis: a complete guide

How to analyse focus group data — from transcribing sessions to coding group dynamics, comparing across groups, and writing up. Includes a worked example.

Cover Image for How to analyse customer interviews: a practical guide for market researchers

How to analyse customer interviews: a practical guide for market researchers

A step-by-step guide to analysing customer interviews — from coding themes to synthesising insights — with practical examples for market researchers.

Cover Image for How to analyse employee survey open-ended responses

How to analyse employee survey open-ended responses

A step-by-step guide to analysing employee survey open-ended responses: from preparing and anonymising data to coding themes, segmenting findings, and presenting results.

Cover Image for Qualitative research for consultants: tools and workflow

Qualitative research for consultants: tools and workflow

Qualitative research for consultants operates under constraints that academic methods were never designed for. This guide covers tools, workflow, and best practices for consulting timelines.

Cover Image for How to anonymise interview transcripts when conducting sensitive business interviews

How to anonymise interview transcripts when conducting sensitive business interviews

How to pracrically anonymise interview transcripts in a business setting: replace identifiers, pseudonymise roles, and meet compliance requirements with Skimle Anonymise.

Cover Image for ChatGPT prompts for qualitative data analysis: what works, what doesn't

ChatGPT prompts for qualitative data analysis: what works, what doesn't

Practical ChatGPT prompts for qualitative data analysis — plus a clear-eyed account of where general-purpose AI falls short for rigorous qualitative work.

Cover Image for How to present qualitative research findings to executives who only trust numbers

How to present qualitative research findings to executives who only trust numbers

How to make qualitative research findings land with sceptical executives: structuring findings, using frequency language, and building the credibility trail that numbers-first audiences need.

Cover Image for How to synthesise user research: turning 20 interviews into a clear story

How to synthesise user research: turning 20 interviews into a clear story

A practical guide to user research synthesis: how to move from raw interview transcripts to structured findings and a stakeholder-ready narrative.

Cover Image for How to analyse 360 feedback: moving from report to development priorities

How to analyse 360 feedback: moving from report to development priorities

A practical guide to analysing 360-degree feedback: how to extract development priorities from qualitative comments and avoid the pitfalls of generic reports.

Cover Image for How to analyse exit interviews: turning departures into a retention strategy

How to analyse exit interviews: turning departures into a retention strategy

A practical guide to exit interview analysis: how to collect, code, and synthesise departure data to identify real attrition drivers and act on them.

Cover Image for Competitive intelligence from qualitative data: what your customers say about your rivals

Competitive intelligence from qualitative data: what your customers say about your rivals

How to extract competitive intelligence from customer interviews, NPS verbatims, and win-loss calls — and analyse it systematically with thematic analysis.

Cover Image for Commercial due diligence in 2026: how AI is changing qualitative primary research

Commercial due diligence in 2026: how AI is changing qualitative primary research

How AI is changing the synthesis of expert calls and customer reference interviews in commercial due diligence — and what it means for deal teams in practice.

Cover Image for How to build a research repository that people actually use

How to build a research repository that people actually use

Most research repositories become graveyards. Here is how to design one that stays current, surfaces relevant insights, and earns a place in real workflows.